SALES POLICY

EFFECTIVE DATE: FEBRUARY 10, 2025

At REGAL XS NEST, we are committed to providing high-quality vacuum cleaners and ensuring a smooth and transparent shopping experience. This Sales Policy outlines the terms and conditions regarding purchasing, pricing, shipping, returns, and customer rights.

1. ORDERING PROCESS

  • Orders can be placed online through our website regalxsnest.com or by contacting our customer support team.
  • Once an order is placed, you will receive an order confirmation email with your order details.
  • Orders are processed within 1-3 business days (excluding weekends and holidays).
  • If an item is out of stock, we will notify you immediately and offer an alternative or a full refund.

2. PRICING & PAYMENTS

  • All product prices are displayed in USD ($) and may be subject to applicable taxes.
  • We accept the following secure payment methods:
    • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal (For fast and secure online transactions)
    • Bank Transfers (For bulk or wholesale orders – contact us for details)
    • Apple Pay & Google Pay (For quick mobile transactions)
  • Full payment is required before orders are processed and shipped.
  • We reserve the right to adjust pricing, promotions, and discounts without prior notice.

3. SHIPPING & DELIVERY

  • We ship domestically within the USA and internationally to selected countries.

  • Estimated delivery times vary based on location:

    Shipping Method Estimated Delivery Time Availability
    Standard Shipping 5-7 business days USA only
    Express Shipping 2-3 business days USA only
    International Shipping 7-14 business days Selected countries

  • Shipping fees are calculated at checkout based on destination and package weight.

  • Customers will receive a tracking number once the order has been shipped.

  • REGAL XS NEST is not responsible for shipping delays caused by external factors (e.g., weather, customs, courier delays).

4. ORDER CANCELLATIONS & MODIFICATIONS

  • Orders can be modified or canceled within 24 hours after placement.
  • Once an order has been processed or shipped, cancellations and modifications are not possible.
  • If you need assistance, contact our customer support team immediately.

5. RETURN & REFUND POLICY

  • We accept returns within 30 days of delivery under specific conditions.
  • Returned products must be unused, undamaged, and in their original packaging.
  • Refunds are issued once the returned product has been inspected and approved.
  • Shipping fees are non-refundable, except for defective or incorrect items.
  • Refer to our Return & Refund Policy for complete details.

6. WARRANTY POLICY

  • All REGAL XS NEST products come with a one-year limited warranty covering manufacturing defects.
  • The warranty does not cover:
    • Damages caused by misuse, improper handling, or unauthorized modifications.
    • Normal wear and tear from regular use.
  • To claim a warranty, customers must provide proof of purchase and photos of the issue.

7. CUSTOMER SUPPORT

We are dedicated to providing exceptional service before, during, and after your purchase. Our team is available to assist you with:

  • Product inquiries and recommendations
  • Order tracking and delivery updates
  • Returns, refunds, and warranty claims

📍 Address: 4419 Pickens Way
📞 Phone Number: 415-555-0162
📧 Email: info@regalxsnest.com
🌐 Website: regalxsnest.com

Thank you for choosing REGAL XS NEST, where powerful cleaning meets advanced technology!